Shipping information
STANDARD SHIPPING
Orders are normally shipped from our facility in Suzhou China within 7-10 working days after the payment is received. It is very important that the correct shipping address is entered at checkout. We are not responsible for incorrect or un-deliverable addresses. Shipping is automatically calculated using current published rates. Buyer pays all shipping charges. Most orders will ship via sea shipping / air shipping or International Express( DHL, UPS, or FedEx) depending on size and weight. We reserve the right to choose which carrier we ship through to offer you the lowest available rate.
EXPEDITED SHIPPING:
If you need your order before a certain date, please contact us PRIOR to submitting your order so we can determine whether we are able to meet your deadline. If we are unable to meet your deadline with standard shipping, EXPEDITED shipping is available. If you select an expedited shipping rate that is not guaranteed, we are not responsible if the shipping company does not honor the expected timeline. USPS Priority Shipping, UPS Ground, and FedEx Ground are not guaranteed shipping methods, although delays with these methods are rare.
OVER-SIZED FREIGHT
Due to the size and weight of certain larger/heavier items, sometimes we cannot ship using our usual methods (UPS , FedEx etc.). From China to your places , we recommend sea shipping or air shipping or door to door service. We are very experienced with shipments of various sizes and weights, and have longstanding relationships with freight carriers, so generally we get a very good rate. We will be happy to get a freight shipping quote for over-sized/overweight items before the purchase is completed. We recommend you contact FHS Filtration for estimated lead times by emailing Export@FHSfiltration.com .
For an accurate quote, please provide :
- Shipping Address with Zip
- Whether delivery address is commercial or residential
- If there is a loading/unloading dock and equipment (forklift) available on site
LOCAL PRODUCT PICKUP
Monday-Friday: 8:00 AM - 4:30 PM (China Time)
If you would like to pickup your order at our warehouse, please contact FHS Filtration before placing your order by emailing Export@FHSfiltration.com . If you contact FHS Filtration for local product pickup after your order has been placed online, we cannot guarantee that your order will not be shipped out or that your shipping charges will be refunded.